[pescetom]

barmar, on 2024-November-15, 13:58, said:

I used the MacBook on WiFi when I played on BBO for a couple of hours last night, but didn't get any slow connection warnings. So I think it's the tablet that's slow.

But the important point is that it's not at the BBO end.

In the same room and position that you use the tablet?
What suggests the BBO end is at least part of the problem is that often there are no similar problems with Realbridge, Zoom, Netflix or whatever on the same tablet and wifi. And it's not because they use low bandwidth or can live with long delays.

[barmar]

pescetom, on 2024-November-16, 16:34, said:

In the same room and position that you use the tablet?

The computer is about 3 feet from the modem, the easy chair where I use the tablet is about 9 feet.

Quote

What suggests the BBO end is at least part of the problem is that often there are no similar problems with Realbridge, Zoom, Netflix or whatever on the same tablet and wifi. And it's not because they use low bandwidth or can live with long delays.

Since the design of our service is completely different from those other services, you can't really compare them. They don't use the same method to detect a poor connection, or they may just not be as sensitive to it.

[doubleace]

This is definitely a bbo problem. I have advised them of the problems numerous times without any resolution. Hope they realize it’s a bbo problem and resolve it soon.

[barmar]

Last night I was flying to Las Vegas for the NABC. I was connected to the airline WiFi, playing on BBO and listening to internet radio. Almost every time I got the slow connection warning my radio also cut out for a bit.

So it was detecting an actual connection problem, not unique to BBO.

[pescetom]

barmar, on 2024-November-29, 10:21, said:

Last night I was flying to Las Vegas for the NABC. I was connected to the airline WiFi, playing on BBO and listening to internet radio. Almost every time I got the slow connection warning my radio also cut out for a bit.

So it was detecting an actual connection problem, not unique to BBO.

I hear you, and agree that actual connection problems are present when BBO gets upset.
But I'm not sure why you think BBO has a right to get upset when services with the same purpose (Realbridge) have no issue with those same problems and continue to accurately register play and handle video seamlessly too.

[jillybean]

I'm starting to have issues that warn me of "slow connection" , playing on my laptop via bridgebase.com. I am experiencing significant lags.

At the time, I was the only user using our home internet.

[doubleace]

The slow connection is a bbo problem. You are right it makes playing bridge on bbo unenjoyable.

[doubleace]

I wonder when BBO will admit the slow connection signal is their problem and finally fix it. I have reported the problem numerous times with no resolution.