[pescetom]

 barmar, on 2024-November-15, 13:58, said:

I used the MacBook on WiFi when I played on BBO for a couple of hours last night, but didn't get any slow connection warnings. So I think it's the tablet that's slow.

But the important point is that it's not at the BBO end.

In the same room and position that you use the tablet?
What suggests the BBO end is at least part of the problem is that often there are no similar problems with Realbridge, Zoom, Netflix or whatever on the same tablet and wifi. And it's not because they use low bandwidth or can live with long delays.

[barmar]

pescetom, on 2024-November-16, 16:34, said:

In the same room and position that you use the tablet?

The computer is about 3 feet from the modem, the easy chair where I use the tablet is about 9 feet.

Quote

What suggests the BBO end is at least part of the problem is that often there are no similar problems with Realbridge, Zoom, Netflix or whatever on the same tablet and wifi. And it's not because they use low bandwidth or can live with long delays.

Since the design of our service is completely different from those other services, you can't really compare them. They don't use the same method to detect a poor connection, or they may just not be as sensitive to it.

[doubleace]

This is definitely a bbo problem. I have advised them of the problems numerous times without any resolution. Hope they realize it’s a bbo problem and resolve it soon.