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Could not Load Critical File BBO out of service?

#1 User is offline   henriqued 

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Posted 2020-November-30, 10:04

3 hours ago today (30Nov) my BBO registration to play a tournament was lost and the screen became black. I tried to login repeatedly after that and since then (more than 3 hours ago) I receive the warning: "Unable to load critical file. Check your Internet and try again".
No matter how many tries, the same happens again and again and this regardless of the browser I use: Google Chrome or Microsoft Edge!
After cleaning all cookies, I could login again but BBO disconnected after some minutes and the same situation is occurring.
I have no idea of what is the reason for such problem...
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#2 User is offline   CJ Snook 

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Posted 2020-November-30, 10:41

Same thing and I cannot login through my normal screen, had to log in to this forum first!
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#3 User is offline   Cosgravd 

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Posted 2020-November-30, 11:37

Has anybody found a solution to the sign in problem?
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#4 User is offline   pescetom 

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Posted 2020-November-30, 11:40

View PostCosgravd, on 2020-November-30, 11:37, said:

Has anybody found a solution to the sign in problem?


It's not just a sign in problem.
I signed in at first attempt just now, but then got database connection errors for both news and tournaments.
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#5 User is offline   paulg 

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Posted 2020-November-30, 12:16

From Facebook:
BBO is experiencing instabilities (Monday, November 30) due to network issues with IBM. We are working with them to restore normal service. We’re exploring various solutions including the possibility of using a backup provider until IBM sorts out the issue. Here's a post with detail on what has been affected
https://news.bridgeb...s-monday-nov-30
The Beer Card

I don't work for BBO and any advice is based on my BBO experience over the decades
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