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BBO Down? Unable to log in

#1 User is offline   stevenagy 

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Posted 2016-February-04, 00:41

Web login. Loads page, but hangs when trying to connect. Anyone else having same problem?
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#2 User is offline   depo 

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Posted 2016-February-04, 00:55

 stevenagy, on 2016-February-04, 00:41, said:

Web login. Loads page, but hangs when trying to connect. Anyone else having same problem?

YES! any suggestions To solve the problem?
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#3 User is offline   lycier 

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Posted 2016-February-04, 02:27

No, we can log into BBO very rapidly now.Posted Image
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#4 User is offline   diana_eva 

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Posted 2016-February-04, 04:18

 stevenagy, on 2016-February-04, 00:41, said:

Web login. Loads page, but hangs when trying to connect. Anyone else having same problem?


There was some maintenance and people were unable to log in during that time. Don't know the tech details, but yes BBO was down for a bit for some users.

#5 User is offline   stevenagy 

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Posted 2016-February-04, 12:27

I was able to login about an hour and change after my post.

If it was planned maintenance, it would be super nice if a message was posted to the main page, the forum, or within the client with a relative idea of how long we should expect downtime. If there's a server fire, I guess all bets are off.
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#6 User is offline   diana_eva 

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Posted 2016-February-04, 13:45

 stevenagy, on 2016-February-04, 12:27, said:

I was able to login about an hour and change after my post.

If it was planned maintenance, it would be super nice if a message was posted to the main page, the forum, or within the client with a relative idea of how long we should expect downtime. If there's a server fire, I guess all bets are off.


Wasn't planned maintenance, one of our databases crashed without notice. We always announce planned ones :) Sorry for the inconvenience.

#7 User is offline   stevenagy 

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Posted 2016-February-04, 18:24

Rough. Thanks for letting us know!
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#8 User is online   mycroft 

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Posted 2016-February-05, 14:02

It was a planned outage...planned by Murphy.

Sharing your pain. Thanks again for BBO.
When I go to sea, don't fear for me, Fear For The Storm -- Birdie and the Swansong (tSCoSI)
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