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log in to BBO site

#1 User is offline   000paul 

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Posted 2020-August-17, 06:49

I logged on fine from my iphone earlier today, but now I cannot log in from either my pc or my iphone.
When I type in the BBO address, the site briefly appears [Blue with image of a woman] then it vanishes: all i get is an advert on far left of screen, while the rest of the screen is white.
I've tried refreshing, logging off and back on, but no joy.
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#2 User is offline   Meon1 

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Posted 2020-August-17, 06:52

Yes we are unable to join our club game this afternoon for the same reason
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#3 User is offline   poppetty 

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Posted 2020-August-17, 06:56

We can't get logged-in either. Does anyone know how we find out what's going on or contact BBO to alert them to the problem?
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#4 User is offline   WKR WB 

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Posted 2020-August-17, 06:57

I have the same problem. My duplicate session starts in 5 min time but I cannot log in!!
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#5 User is offline   Rickytrick 

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Posted 2020-August-17, 06:58

View PostMeon1, on 2020-August-17, 06:52, said:

Yes we are unable to join our club game this afternoon for the same reason

I cannot either - i have tried Chrome and Edge - neither work
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#6 User is offline   PeterAlan 

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Posted 2020-August-17, 07:03

I have the same issue, but was able to log in using the old Flash-based interface.

I have no idea why this worked whilst the usual login did not.
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#7 User is offline   bjacobs 

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Posted 2020-August-18, 02:50

Despite the positive statements from Diana-Eva etc, I am quite sure this problem is not fixed.

The Apple app gets "cannot find critical file".

Chrome/Firefox either hangs with only advertising showing up, or gives a 404 nginx error. Clearing history/cache does not help.

The only environment I can get to work is with Microsoft Edge.

I run tournaments and other people are suffering the same issues, but not everyone.

We can only hope that the technicians get on top of this problem.
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#8 User is offline   diana_eva 

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Posted 2020-August-18, 15:49

BBO had system problems yesterday and today. Should be fixed now, sorry for the inconvenience.

https://blog.bridgeb.../system-issues/
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