Help
Four of us have been trying to play this afternoon, all from different parts of Greater London. Three are using Windows10 laptops and cant get in and the fourth is using a Android tablet and is fine. The windows10 get as far as the first login/register screen and click login and it just brings up a blank screen apart from adverts on the left and no individual Login screen. Any ideas what is going on.
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Problems signing in on Windows10, but ok on ndroid Click Login and only get a blank screen
#2
- Group: Members
- Posts: 7
- Joined: 2015-January-25
Posted 2020-August-17, 09:16
My playing partner and I had the same problem, cannot logon from Windows, but can logon from Apple. What's the solution BBO?
Does anyone have BBO support's email?
Does anyone have BBO support's email?
#3
- Group: Members
- Posts: 42
- Joined: 2017-June-20
Posted 2020-August-17, 10:46
GuyThomas, on 2020-August-17, 09:16, said:
My playing partner and I had the same problem, cannot logon from Windows, but can logon from Apple. What's the solution BBO?
Does anyone have BBO support's email?
Does anyone have BBO support's email?
The problem appears to have been resolved now. Several of my club members have reported back that access is OK via their Windows 10 machines.
#4
- Group: Admin
- Posts: 4,998
- Joined: 2009-July-26
- Gender:Female
- Location:bucharest / romania
Posted 2020-August-17, 10:55
There was a problem on BBO's side, affecting mostly iOS users, but not only. Sorry about this, it should be fixed now.
If you still have players stuck please ask them to clear their browser's history and try again.
If you still have players stuck please ask them to clear their browser's history and try again.
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