BBO Discussion Forums: unable to upload picture - BBO Discussion Forums

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

unable to upload picture

#1 User is offline   jhorlyck 

  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 2020-April-22

Posted 2020-April-22, 11:33

I have tried to upload a profile picture, but I get an error message. I have spent an hour or so, using Chrome, Edge and Firefox.
Same error message, "error opening picture base" - which does not make sense, since I do not have a picture and therefore not a picture base.
Furthermore: the system locks, when I get this message, so I have to log out and log on again.

I tried on my Android tablet. It does not work there either. No error message.
But at least the app does not lock.
0

#2 User is offline   paulg 

  • PipPipPipPipPipPipPipPip
  • Group: Advanced Members
  • Posts: 5,083
  • Joined: 2003-April-26
  • Gender:Male
  • Location:Scottish Borders

Posted 2020-April-22, 12:04

This functionality has been disabled in order to reduce the load on the platform.

BBO know that they should have a better error message or warning.
The Beer Card

I don't work for BBO and any advice is based on my BBO experience over the decades
0

#3 User is offline   jhorlyck 

  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 2020-April-22

Posted 2020-April-22, 15:53

Definitely - a more appropriate message would have saved me a lot of time. And many others as well, I suppose.
I have been in the IT business since 1974, and I have seen worse, but only a few times.

 paulg, on 2020-April-22, 12:04, said:

This functionality has been disabled in order to reduce the load on the platform.

BBO know that they should have a better error message or warning.

0

#4 User is offline   paulg 

  • PipPipPipPipPipPipPipPip
  • Group: Advanced Members
  • Posts: 5,083
  • Joined: 2003-April-26
  • Gender:Male
  • Location:Scottish Borders

Posted 2020-April-23, 01:04

 jhorlyck, on 2020-April-22, 15:53, said:

I have been in the IT business since 1974, and I have seen worse, but only a few times.

I think you've led a very lucky life Posted Image
The Beer Card

I don't work for BBO and any advice is based on my BBO experience over the decades
0

#5 User is offline   barmar 

  • PipPipPipPipPipPipPipPipPipPipPipPip
  • Group: Admin
  • Posts: 21,600
  • Joined: 2004-August-21
  • Gender:Male

Posted 2020-April-23, 10:22

I thought I changed the message a few weeks ago, but it hasn't propated to the application. I'm looking into it.

#6 User is offline   pescetom 

  • PipPipPipPipPipPipPipPipPip
  • Group: Advanced Members
  • Posts: 7,932
  • Joined: 2014-February-18
  • Gender:Male
  • Location:Italy

Posted 2020-April-23, 13:59

 barmar, on 2020-April-23, 10:22, said:

I thought I changed the message a few weeks ago, but it hasn't propated to the application. I'm looking into it.


A few other favourite messages to change if you have time (text may not be precise but I guess you recognise them):

1. "Make sure you are connected to the internet" ("Cannot connect to BBO right now and did not actually check if I can connect to the rest of internet")

2. "Somebody else is editing your tournament" ("You are trying to make a second modification without closing and I can't handle that")

3. "An error was detected during registration" ("the tournament filled up while processing your request, sorry")

4. "Unable to join table" ("you are already at that table, numbskull")

:)
0
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

4 User(s) are reading this topic
0 members, 4 guests, 0 anonymous users