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What's the report button for? I tried it and found out it doesn't work

#1 User is offline   Antrax 

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Posted 2011-July-18, 07:14

I wanted to report a hijacked thread to moderators can split the offending posts from it. I got the message I don't have enough permission to report that "item". So, if the report button is for mods, who does it report to?
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#2 User is offline   barmar 

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Posted 2011-July-18, 14:05

It's not just for mods, I used it last week to report a duplicate thread.

#3 User is offline   helene_t 

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Posted 2011-July-18, 16:55

strange. were you a guest user when you tried to report the post? You need to be signed in to use it.
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#4 User is offline   Antrax 

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Posted 2011-July-18, 21:33

No, I was logged in as myself, my computer was on and I tried rebooting.
What could be relevant is the fact my "user level" is probably lower than barmar's (less posts, and for instance I can't set a title for myself), so maybe you have it set so relatively new users can't use it.
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#5 User is offline   Antrax 

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Posted 2011-July-19, 23:48

The forum help file said:

Reporting a post

If the administrator has enabled this function on the board, you'll see a 'Report' button in a post, next to the 'Quote' button. This function will let you report the post to the forum moderator (or the administrator(s), if there isn't a specific moderator available). You can use this function when you think the moderator(s) should be aware of the existance of that post. However, do not use this to chat with the moderator(s)!. You can use the email function or the Personal Messenger function for that.
Well, we don't have a "quote" button (probably they mean "reply"), but it seems this should be a binary proposition: either this is enabled for everyone or it doesn't exist. So, this is probably a bug. I would report it but the report button doesn't work :)
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#6 User is offline   inquiry 

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Posted 2011-July-20, 16:24

For me, the Report button is on the left hand side of the screen no where near the "reply button" (but on the same line with it and the multiquote button.

When you hit the report button you will get a text box to enter your report plus this "warning"

Please note: The moderator will be made aware of the link to the page you are reporting.
This form is to be used ONLY for reporting objectionable content and is not to be used as a method of communicating with moderators for other reasons.

Reports surely work as we get a fair number of them.
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#7 User is offline   semeai 

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Posted 2011-July-20, 18:35

View Postinquiry, on 2011-July-20, 16:24, said:

For me, the Report button is on the left hand side of the screen no where near the "reply button" (but on the same line with it and the multiquote button.

When you hit the report button you will get a text box to enter your report plus this "warning"

Please note: The moderator will be made aware of the link to the page you are reporting.
This form is to be used ONLY for reporting objectionable content and is not to be used as a method of communicating with moderators for other reasons.

Reports surely work as we get a fair number of them.


I just tried reporting your post and Antrax's. I got the same error message:
[#10136] You do not have permission to report the item you are attempting to report

Perhaps only "Advanced Members" can report posts?

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#8 User is offline   inquiry 

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Posted 2011-July-20, 18:37

Everyone but guest should be able to report post. I will see if I can figure out what is going on (yeah, right, small chance of me finding the problem) and I will forward this post to Gerardo to see if he can set this straight.
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#9 User is offline   jillybean 

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Posted 2011-July-21, 08:18

I just got the same message when I was trying to report the post naming a BBO'er cheating.
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#10 User is offline   Gerardo 

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Posted 2011-July-21, 10:02

Investigating.

No posts new members can report, just tried it.

#11 User is offline   Gerardo 

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Posted 2011-July-21, 10:52

I think I fixed it, please retry.


[edited by inquiry. Yes it is working... NO NEED TO RETRY IT anymore. Thanks to those who tested it. IF you would like to test anyway, open the report page but don't bother to send a report. Thanks. BTW, i knew I wouldn't be able to figure out how to fix it, but Gerardo would... well done Gerado]

#12 User is offline   semeai 

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Posted 2011-July-21, 11:27

View PostGerardo, on 2011-July-21, 10:52, said:

I think I fixed it, please retry.


Yes, it works now, or at least I get a comment box and no error. I didn't follow through and report anything, though.
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#13 User is offline   Antrax 

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Posted 2011-July-21, 11:32

Thanks!
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